11/6/07
BPO
Talk!
BPO [Business Process
Outsourcing] has been one the fads of the modern day India. As the current
sources of revenue face slower growth, software companies are trying new ways
to increase their revenues. BPO is top on their list today. IT services companies
are making a quick entry into the BPO space on the strength of their existing
set of clients. We hope to TALK ABOUT all the issues related to BPOs in India, in
this community!
The
philosophy behind BPO is specific, do what you do best and leave everything
else to business process outsourcers. Companies are moving their
non-core business processes to outsource providers. BPO saves precious
management time and resources and allows focus while building upon core
competencies. The list of functions being outsourced is getting longer by the
day. Call centres apart, functions outsourced span purchasing and disbursement,
order entry, billing and collection, human resources administration, cash and
investment management, tax compliance, internal audit, pay roll...the list gets
longer everyday.
As new people jump in hordes into
the BPO bandwagon, due to the GREAT PAY PACKAGES BPOs Offer, it becomes extremely important to maintain
quality of a very high standard that the clients get the value for the money
they pay! And here comes in Quality Measurements and
Standards that often requires quality development and upgradation on a regular
basis!
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11/13/07
The Degradation At BPOs!
The
degradation has already set in, in the BPO industry with a lot of inefficient
and boot licking persons reaching very higher in the hierarchy which will cost
the BPO industry a fortune, in the near future! The pathetic
and terrifying fact is that nobody is aware of the decay at the roots of the
industry and everybody is happy about the peripheral beauty and calm prevailing
in the BPO industry!
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11/23/07
Doomed Sooner Than Later!
The
BPO industry is doomed if this is the standard followed in the recruitment/HR
process....Here,
the most urgent cleansing is required....!Or else Indian BPO industry won’t
survive the testing times which will come sooner than later!
Varsha
11/23/07
These HR People......!
Yes, the people working in the
BPO industry know what sort of quality HR people provide! They also know what
these HR people think of themselves. These Stupid Bunch Of People think of
themselves as somebody divine that they think they never make HIMALAYAN BLUNDERS!
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12/28/07
Who The Devil Will Take The
Responsibility?????
A day after a call centre
employee was stabbed to death in Bangalore, the Associated Chambers of Commerce
and Industry of India (ASSOCHAM) Thursday called for tighter security of BPO
staff members.
The security of the personnel
working in the $30 billion IT and ITes
industries is of paramount importance for maintaining not only the
confidence of the employees, many of whom work for night shifts, but also the
investors," said ASSOCHAM president Anil Agarwal in separate letters to
chief ministers of Karnataka, Delhi and Haryana.
The
request was made to these three states as they host the maximum number of BPOs
and IT firms.
All
these things are the exact copy of the things which happened earlier as well, a
couple of times!!
All this verbal war will be waged to their stupid end without any concrete
measure being taken to prevent any sort of repetition of such incidents!
Even the BPO employees consider
these sorts of gruesome happenings as something happening in Antarctica without
knowing it may be THEIR LUCK TO FILL IN THE NEXT
SLOT!
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12/30/07
Varsha
BPOs Cheating Candidates!!!
Most of the Call Centers/BPOs are
cheating candidates. Pieces of information
about the vacancies they have, the HRs in call centers have given to the
consultancies and candidates are almost wrong. Without knowing
this, candidates go to companies and attend stupid rounds there. After spending
a lot of their precious time & money they come to know that they are not
through the rounds or they have an MTI
at the edge of their tongue or any stupid and unsatisfactory feedback. Actually
that's not their problem. The reason is that,
company doesn't have any requirement or they have already closed their
recruitment or the lack of quality of HRs in evaluating people.
What do you people think about
this type of behaviour we have seen in hell lot of companies.....
Is it good or bad?
.....true or false?
.....right or wrong?
JOHNSON 1/2/08
Even Candidates Don’t Mind This
Sort Of Insult!?!
What you have written is very
correct! But who is bothered?? Even those candidates who are CONTINUOUSLY FOOLED by the stupid HR Persons of BPO Firms
& Consultancies take all these kind of Insult, lying down!!What
to do??!!
